Global Social and Behaviour Change (SBC) Manager

About MSI Reproductive Choices

MSI Reproductive Choices stands as a premier global provider of sexual and reproductive healthcare services. We are driven by the belief that everyone possesses the right to make informed choices about their reproductive health. Our commitment extends to delivering compassionate, accessible, and high-quality care, encompassing contraception, safe abortion, and essential post-abortion services.

With a dedicated team of approximately 10,000 professionals operating in 36 countries, MSI thrives on locally-led, entrepreneurial, and results-oriented teams. These teams are deeply passionate about providing superior, client-centered care within their communities. As a social enterprise, we emphasize sustainable delivery, operational efficiency, and robust funding models to ensure that the women and girls we serve today can continue to access choices in the future.

We understand the profound, life-changing impact of reproductive choice. For many, it unlocks opportunities for education and career advancement. For others, it enables them to better care for their existing families. Ultimately, it empowers individuals with the freedom to shape their own destinies, contributing to a more equitable world.

About the Role

MSI is seeking a highly skilled Global SBC Manager to spearhead the strategy and implementation of best practices in Social and Behaviour Change (SBC). This role will involve providing technical support, both remotely and in person, for SBC program design and execution. It also entails coordinating and documenting internal best practices, alongside adapting successful external examples and resources.

Initially, this position will lend critical support to Gates-funded bilateral projects in Ethiopia and Nigeria, as well as other donor-supported SBC initiatives across Anglophone Africa and Asia.

The Global SBC Manager will report to the Senior Global SBC Manager and will collaborate closely with members of the global marketing, regional, and donor management teams.

About You

A foundational requirement for all MSI team members is a deep belief in and unwavering commitment to our organizational mission, vision, and values.

We strictly require all applicants to be unequivocally pro-choice.

Our core values serve as our compass, guiding our actions and interactions. They define our approach to work, our relationships with colleagues, and our unity as ‘One MSI’. It is imperative that team members genuinely embody and consistently demonstrate these values in all aspects of their professional conduct.

We actively recruit talented, dynamic individuals from diverse backgrounds who share our mission and are dedicated to achieving measurable outcomes. As an equal opportunity employer, we are committed to cultivating an inclusive environment where everyone can contribute meaningfully. We value open-mindedness, intellectual curiosity, resilience, and a proactive, solutions-oriented approach, alongside a steadfast commitment to promoting equality and safeguarding the well-being of both our team members and clients.

We are looking for exceptional communicators who are self-motivated, driven by solutions, and aligned with MSI’s mission and entrepreneurial spirit. You should demonstrate a strong dedication to driving social change through sustainable impact, both locally and globally, and be comfortable collaborating with diverse teams in dynamic and often ambiguous settings.

Required Skills for this Role:

• Fluency in English is essential; French language proficiency is a distinct advantage.


• Exceptional written and verbal communication capabilities.


• Proficiency in transforming data and research findings into actionable insights for strategic SBC decision-making.


• A strong understanding of behavior change theories and evidence-based SBC best practices.


• Highly developed planning and organizational skills, with the proven ability to manage multiple projects concurrently, ensuring high quality and timely delivery.


• Demonstrated ability to lead and facilitate program design and skill-building sessions or workshops focused on SBC.


• A proven capacity for building relationships across diverse teams, including external partners, showcasing exceptional cross-cultural sensitivity, influencing, and negotiation skills.


• An action- and results-oriented mindset, with the ability to maintain focus and excel under demanding deadlines.


• The aptitude to train, mentor, and cultivate the skills of others.


• The ability to distill complex information into clear, understandable formats and language for a broad audience, presenting with compelling engagement.


• The capacity to work independently and proactively with minimal oversight.

Required Experience for this Role:

• A minimum of four years' experience in designing and implementing SBC programming within the sexual and reproductive health sector, demonstrated across at least two different country contexts.


• A minimum of two documented program examples demonstrating the implementation of Human-Centered Design (HCD) approaches.


• Experience in leveraging qualitative and quantitative data to inform and evaluate SBC programming.


• Proven experience in securing buy-in from teams and stakeholders beyond your direct line of authority.


• Experience facilitating training sessions and other capacity-building initiatives.

Formal Education/Qualification:

• No specific formal educational qualification is mandated; extensive relevant experience will be considered equally.

Please refer to the job framework for further details.

Location: London, UK (requiring a minimum of 2 days per week in the office), or within Ethiopia, Ghana, Kenya, Malawi, Nigeria, Sierra Leone, South Africa, Tanzania, Uganda, Zambia, or Zimbabwe.

Employment Type: Full-time, 35 hours per week, Monday to Friday.

Contract Duration: Permanent.

Salary: £48,900 – £56,300 per annum for applicants based in London. For applicants in country programs, the salary will be benchmarked strictly within the local national salary structure.

Salary Band: BG 9

Application Deadline: 28th October 2026 (midnight GMT). Exceptional candidates may be interviewed prior to this date.

For internal employees applying from an MSI country program, this role will be compensated according to the existing salary structure within their respective country. Local terms and conditions will apply.

How to Apply

Interested candidates are invited to submit their application via our website: https://jobs.dayforcehcm.com/en-GB/msichoices/CANDIDATEPORTALINT/jobs/9975